This privacy policy sets out how Equinox Accounting and Equinox Financial Planning  uses and protects any information that you give us.

Last updated June 2022

The team at Equinox are committed to treating the personal information we collect in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth) (Privacy Act).

Our Privacy Policy sets out how we handle personal information that we collect.

This Privacy Policy does not apply to personal information that is exempted under the Privacy Act, for example employee records.

We may modify this Privacy Policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

In this Privacy Policy, ‘Equinox, ‘we’, ‘us’ and ‘our’ is a reference to Equinox Accounting (Johnson & Stewart Pty Ltd ATF Johnson & Stewart Unit Trust t/as Equinox Accounting) and Equinox Financial Planning (Johnson & Stewart Pty Ltd ATF Stewart & Johnson Unit Trust t/as Equinox Financial Planning).


The types of personal information we collect include:

  • names, job titles, contact and address details
  • information in identification documents (for example, passport, driver’s licence)
  • tax file numbers and other government-issued identification numbers
  • date of birth and gender
  • bank account details, shareholdings and details of investments
  • income and expenditure details
  • details of superannuation and insurance arrangements
  • educational qualifications, employment history, salary and referee reports
  • visa or work permit status
  • your Internet Protocol (IP) address
  • demographic information such as postcode, preferences and interests
  • payment details and
  • personal information about your spouse and dependants.

It may be necessary in some circumstances for us to collect sensitive information about you in order to provide specific services or for recruiting purposes. Examples of the types of sensitive information that may be collected in such circumstances include professional memberships, ethnic origin, criminal record and health information.

The personal information we collect is used to provide specific services to you, or which relate to or involve you.


2.1 How we collect personal information

Generally we collect your personal information from you directly (for example, when we deal with you in person or over the phone, when you send us correspondence (including via email), when you complete a questionnaire, form or survey, when you subscribe to our publications or when you use our website or our social media).

Sometimes it may be necessary for us to collect your personal information from a third party. For example, we may collect your personal information from your employer where they are our client, from your personal representative, from our financial planning business, Equinox Financial Planning, from our accounting business, Equinox Accounting or a publicly available record.

We may also collect personal information about you from your use of our websites and information you provide to us through contact mailboxes or through the registration process on our websites.


2.2 Where you provide us with personal information about someone else

If you provide us with someone else’s personal information, you should only do so if you have their authority or consent to provide us with their personal information. You should also take reasonable steps to inform them of the matters set out in this Privacy Policy or any Privacy Collection Statement we give you.


2.3 Holding personal information

We store personal information in electronic formats and in some circumstances in hard copy. We take security measures to protect the personal information we hold including physical (for example, monitored security) and technology (for example, restriction of access, firewalls, the use of encryption, passwords and digital certificates) security measures. We also have document retention policies and processes. We also engage third parties to host electronic data (including data in relation to the services we provide) on our behalf. These third parties may be located outside of Australia.


2.4 Purpose for collecting, holding, using and disclosing personal information

Equinox collects, holds and uses personal information for a number of purposes including:

  • to provide professional services
  • to provide technology services and solutions
  • to respond to requests or queries
  • to maintain contact with our clients and other contacts, and keep them informed of our services, industry developments, seminars and other events
  • to verify your identity
  • for administrative purposes, including processing payment transactions
  • for recruitment purposes
  • for purposes relating to the employment of our staff, providing internal services or benefits to our partners and staff
  • when engaging service providers, contractors or suppliers relating to the operation of our business
  • to manage any conflict of interest or independence obligations or situations
  • to refer business to or from our related financial planning business Equinox Financial Planning
  • to refer business to or from our related accounting business Equinox Accounting
  • to conduct surveys
  • for seeking your feedback
  • to meet any regulatory obligations
  • as part of an actual (or proposed) acquisition, disposition, merger or de-merger of a business or entering into an alliance, joint venture or referral arrangement or
  • to perform internal statistical analysis, including of our databases and website
  • for any other business related purposes.

If you do not provide us with the personal information we have requested, we may not be able to complete or fulfil the purpose for which such information was collected, including providing you with the services we were engaged to perform.

The types of third parties to whom we may disclose your personal information include:

  • experts or other third parties contracted as part of an engagement
  • our agents, contractors and external service providers
  • our professional advisers
  • Equinox Financial Planning
  • Equinox Accounting
  • as part of an engagement, if you are a customer, an employee, a contractor or supplier of services to one of our clients, then we may disclose your personal information as part of providing services to that client
  • as part of an actual (or proposed) acquisition, disposition, merger or de-merger of a business or to enter into an alliance, joint venture or referral arrangement or
  • government or regulatory bodies or agencies, as part of an engagement or otherwise, (for example, the Australian Taxation Office).


2.5 Disclosure of personal information overseas and sharing personal information between Equinox Accounting and Equinox Financial Planning

Equinox Accounting is run as a separate business to Equinox Financial Planning, though both entities share the same directors and the same offices.

Depending on the nature of the engagement or circumstances of collection, we may disclose your personal information between our businesses or to our overseas contractors to fulfil the purpose for which the personal information was collected, or a related or ancillary purpose or otherwise in accordance with the Privacy Act. The countries to which such disclosures are made, and types of personal information disclosed, depend on the specific circumstances of the engagement.

We may also store, process or back-up your personal information on servers that are located overseas (including through third party service providers).

In some circumstances, Equinox also uses third party service providers to carry out its functions and provide services. These service providers are typically located in India and the Philippines.


Equinox may also use your personal information for the purpose of marketing its services.

If you do not want to receive marketing material from us, you can contact us as detailed below:

  • for electronic communications, you can click on the unsubscribe function in the communication or
  • for hard copy communications, you can email or phone us on 08 9381 9377


4.1 Automatic collection of personal information

Cookies, web beacons and other technologies are used by Equinox on our website and through email to automatically collect certain types of information. The collection of this information allows us to customise your online experience, improve the performance, usability and effectiveness of our online presence and to measure the effectiveness of our marketing activities.

4.1.1 IP address

An IP address is a number assigned to your computer whenever you access the internet. It allows computers and servers to recognise and communicate with one another. Public IP addresses from which visitors appear to originate may be recorded for IT security and system diagnostic purposes. This information may also be used in aggregate form to conduct web site trend and performance analysis, and to personalise your user experience.


4.1.2 Cookies

Cookies may be placed on your computer or internet-enabled device whenever you visit us online. This allows the site to remember your computer or device and serves a number of purposes.

Although most browsers automatically accept cookies, you can choose whether or not to accept cookies via your browser’s settings (often found in your browser’s Tools or Preferences menu). You may also delete cookies from your device at any time. However, please be aware that if you do not accept cookies, you may not be able to fully experience some of our web sites’ features.

Cookies by themselves do not tell us your email address or otherwise identify you personally. In our analytical reports, we may obtain other identifiers including public IP addresses, but this is for the purpose of identifying the number of unique visitors to our web sites and geographic origin of visitor trends, and not to identify individual visitors.


4.1.3 Analytics Tools

Equinox uses analytics tools, such as Google Analytics. For more information on how Google uses data when you use our site or apps view the Google privacy policy. To provide website visitors with more choice on how their data is collected by Google Analytics, Google have developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the website itself or to other web analytics services.


4.1.4 Web beacons

A web beacon is a small image file on a web page that can be used to collect certain information from your computer, such as an IP address, the time the content was viewed, a browser type, and the existence of cookies previously set by the same server.

We may use web beacons to track the effectiveness of third party web sites that provide us with recruiting or marketing services or to gather aggregate visitor statistics and manage cookies.

You have the option to render some web beacons unusable by rejecting their associated cookies. The web beacon may still record an anonymous visit from your IP address but cookie information will not be recorded.

In some of our newsletters and other communications, we may monitor recipient actions such as email open rates through embedded links within the messages. We collect this information to gauge user interest and to enhance future user experiences.


4.1.5 Location-based tools

Equinox may collect and use the geographical location of your computer or mobile device. This location data is collected for the purpose of providing you with information regarding services which we believe may be of interest to you based on your geographic location, and to improve our location-based products and services.


4.1.6 Social media widgets and applications

Our website may include functionality to enable sharing via third party social media applications, such as the Facebook Like button and Twitter widget. These social media applications may collect and use information regarding your use of our website. Any personal information that you provide via such social media applications may be collected and used by other members of that social media application and such interactions are governed by the privacy policies of the companies that provide the application. We do not have control over, or responsibility for, those companies or their use of your information.

In addition, our website may host blogs, forums, crowd-sourcing and other applications or services (collectively “social media features”). The purpose of social media features is to facilitate the sharing of knowledge and content. Any personal information that you provide on any Equinox social media feature may be shared with other users of that social media feature (unless otherwise stated at the point of collection), over whom we may have limited or no control.


4.2 Links to third party websites

Our website may contain links to third parties’ websites. Those other websites are not subject to our privacy policy and procedures. You will need to review those websites to view a copy of their privacy policy.

We do not endorse, approve or recommend the services or products provided on third party websites.


4.3 Your choices

In general, you are not required to provide personal information when you visit our websites. However, if you apply to receive information about our services, events and industry updates or wish to apply for a job, provision of certain personal information will generally be required.


We understand the importance of protecting children’s privacy, especially in an online environment.

In particular, our websites are not intentionally designed for or directed at children under the age of 18.

It is our policy to never knowingly collect or maintain information about anyone under the age of 18, except as part of a specific engagement to provide services which necessitates such personal information be collected.


You can request access to your personal information, subject to some limited exceptions permitted or required by law. Such request must be made in writing to our office. Please see ‘How to Contact Us’ for details.

We may charge reasonable costs for providing you access to your personal information.


If you believe that any personal information we have collected about you is inaccurate, not up-to-date, incomplete, irrelevant or misleading, you may request correction. To do so, please contact our office and we will take reasonable steps to correct it in accordance with the requirements of the Privacy Act.


Additionally you are responsible for ensuring that any changes in your personal details, including your name and contact details are advised to us as soon as possible.


If you wish to make a complaint about our handling of your personal information, you should contact Malcolm Stewart at our office at  Please set out the details of your complaint in writing.

We will endeavour to reply to you within 30 days of receipt of your complaint and, where appropriate, will advise you of the general reasons for the outcome of the complaint.

If you are not satisfied with the outcome of your complaint, you can refer your complaint to the Office of the Australian Information Commissioner.


If you have a query in relation to this Privacy Policy or you would like to notify us that you no longer wish to receive marketing material from us, access or correct your personal information or to make a complaint about our handling of your personal information, please contact us as follows:

General Updates & Queries
Equinox Accounting/Equinox Financial Planning
PO Box 384
Subiaco WA 6904
T 61 8 9381 9377